Key Account Manager - Immediate

GRID Indonesia · 📍 Pontianak · Diposting 2026-10-11
FULL_TIME⭐ TERVERIFIKASI
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GRID Indonesia is seeking a dynamic and results-driven Key Account Manager to join our team in Pontianak. In this role, you will be responsible for managing and growing our key client relationships, ensuring their satisfaction and driving revenue growth. This is an immediate opportunity for someone who is passionate about building strong client relationships and delivering exceptional service.

As a Key Account Manager, you will work closely with our sales and customer service teams to understand client needs, develop tailored solutions, and ensure consistent delivery. Your ability to build trust and rapport with clients will be crucial to the success of this role.

We offer a competitive salary and benefits package, as well as the opportunity to work in a dynamic and innovative industry. If you are a self-motivated, proactive, and client-focused professional, we encourage you to apply.

📋 Tanggung Jawab Pekerjaan

Tanggung Jawab:

  • Manage and grow key client relationships, ensuring their satisfaction and driving revenue growth.
  • Develop and implement strategies to improve client satisfaction and retention.
  • Work closely with sales and customer service teams to understand client needs and develop tailored solutions.
  • Monitor client performance and provide regular feedback and support.
  • Build and maintain strong relationships with clients, acting as a trusted advisor and advocate for GRID Indonesia.
  • Identify and pursue new business opportunities with existing clients.
  • Stay up-to-date with industry trends and best practices, and apply this knowledge to improve client service and satisfaction.
  • Lead and mentor junior team members, fostering a culture of continuous learning and improvement.

    • 🎓 Kualifikasi & Syarat

    Kualifikasi:

  • Bachelor's degree in Business, Marketing, or a related field.
  • Minimum 3 years of experience in a client-facing role, preferably in the telecommunications or IT industry.
  • Strong understanding of client needs and the ability to develop and implement tailored solutions.
  • Excellent communication and interpersonal skills, with the ability to build and maintain strong relationships.
  • Proven track record of driving revenue growth and improving client satisfaction.
  • Self-motivated, proactive, and able to work independently and as part of a team.
  • Strong analytical and problem-solving skills.
  • Fluency in English and Bahasa Indonesia.

    • 🛠️ Keahlian

    <p>To be successful in this roleyou should have a strong understanding of client needsexcellent communication and interpersonal skillsand the ability to build and maintain strong relationships. You should also have a proven track record of driving revenue growth and improving client satisfaction. If you are a self-motivatedproactiveand client-focused professionalwe encourage you to apply.</p>
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